Below are some common issues our clients come across before purchase. If there are any other questions, please feel free to contact

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If you have a problem requiring immediate assistance, just click the button below to chat live with our Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-48 hours!

General Questions

Ehaho offers good quality off-road devices including whip lights for UTV ATV, LED strip lights, 3D laser stage lights, RGB tire lights, and automotive light items. Ehaho knows what all off-road owner wants, bright, special, and quality will be the first things they will consider. We aim to provide customers with the highest quality UTV vehicle peripheral products on the market at an affordable price. We pride ourselves on our integrity and meticulous attention to detail, ensuring our customers receive the satisfied quality products available.

Please visit this link to register your Ehaho product: WARRANTY EXTENSION

Please provide us the order number and relevant photos or videos of the broken product. We will handle it after verification.

Please provide us the specific model and the product you want to buy, and we will make a recommendation after receiving your request.

If you have any problem with your Ehaho orders form Amazon, please contact

with your order number. Our support team on Amazon will reply to your email. Thanks for your understanding.

Enter your discount code on the cart or checkout page. Please note that the discount code needs to be used within the validity period to avoid expiry. For each event or new release, we will provide an exclusive discount code. Please sign up to receive updates on our latest events.

Product Shipment

Shipment Processing Time: All orders are processed within 1-2 business days. The estimated delivery time is 2-5 business days. (Except for pre-sale products).
Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We're doing everything we can to get your order to you as quickly as possible. Thank you for your patience! Please allow additional days in transit for delivery.
If there is a significant delay in shipping your order, we will contact you via email.

Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 48 hours. If your tracking information has not been updated within 5 business days, please contact If you haven't received the email, check your spam or junk email folder or contact us.
Shipment Carriers: Our current primary shipping carriers are UPS, FedEx, DHL, Amazon Logistics.
If you track the number in the tracking system without any results, it means the carrier has not yet updated the parcel information. In that situation, you might need to wait two more days until the database is updated by logistics companies.

Due to different warehouses and out of stock, your order may be separated into several packages. Normally, packages will be delivered in 5 days, please wait the rest of packages patiently, If you still haven't received the rest packages after schedule time, please kindly feel free to contact us to ask for the detail.

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