Below are the most common questions our customers have before making a purchase. If you have any other questions, please feel free to contact hello@ehaho.com.
- All
- 🔧 General & Compatibility
- ⚙️ Installation & Power
- 🚚 Shipping & Orders
- 🔄 Returns & Warranty
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🔧 General & Compatibility
EHAHO focuses on outdoor audio and lighting systems, including sound bars and LED lighting solutions designed for real-world environments.
Our products are built for use across multiple platforms such as UTVs, ATVs, golf carts, motorcycles, boats, and other outdoor vehicles.
Our products are designed to work with a wide range of vehicles and setups, including:
UTVs & ATVs
Golf carts
Motorcycles
Boats and marine environments
Outdoor and event setups
If your vehicle has proper mounting space or power access, there’s a high chance it will work.
If your vehicle has a suitable mounting position and power source, installation is usually possible. If you're unsure, feel free to contact us with your vehicle model—we’ll help you confirm.
In many cases, yes. Some customers use our lighting products for:
Outdoor setups
Events and stage lighting
Camps and recreational use
As long as proper mounting and power are available, the setup is flexible.
In most cases, no major modification is required. Our products are designed for simple mounting using included brackets.
However, minor adjustments may be needed depending on your specific setup.
⚙️ Installation & Power
Not at all. Most customers are able to install the product themselves.
Each product comes with mounting brackets and basic hardware, and the setup is designed to be simple and straightforward.
If you’re comfortable with basic tools, you should have no problem installing it.
In most cases, installation takes about 30–60 minutes, depending on your vehicle and setup.
If it’s your first time, you may want to allow a bit of extra time for positioning and adjustments.
No major modification is required in most cases.
Our products are designed to be mounted using existing structures like roll bars or frames.
Some minor adjustments may be needed depending on your vehicle, but no complex modification is typically required.
Most products are powered through your vehicle’s 12V battery system.
For certain lighting setups, external power sources may also be used depending on the application.
Under normal use, power consumption is minimal.
However, we recommend avoiding extended use while the engine is off to prevent draining the battery.
🚚 Shipping & Orders
We ship from U.S. warehouses whenever possible to ensure faster delivery.
In some cases, orders may be fulfilled from other locations depending on stock availability.
Orders are typically processed within 1–2 business days.
For U.S. orders, delivery usually takes 3–7 business days, depending on your location.
We offer free or calculated shipping depending on your location and current promotions.
The final shipping cost will always be clearly shown at checkout—no hidden fees.
Please contact us immediately if you notice an error.
If the order hasn’t shipped yet, we can update the address.
Once shipped, changes may not be possible.
If your order hasn’t been shipped yet, we may be able to modify or cancel it.
Please contact us as soon as possible after placing your order, and we’ll do our best to help.
🔄 Returns & Warranty
We offer a 30-day hassle-free return policy.
If you're not satisfied with your purchase, you can request a return within 30 days of delivery—no reason required.
To start a return, simply contact our support team and we’ll guide you through the process.
Return shipping costs may vary depending on the reason for the return.
If the item is defective or damaged, we will cover the return shipping. For non-quality-related returns, shipping costs may be the customer’s responsibility.
Items should be returned in original condition, including packaging and all accessories.
We recommend keeping the original box until you’re sure you want to keep the product.
Please contact us immediately if you notice an error.
If the order hasn’t shipped yet, we can update the address.
Once shipped, changes may not be possible.
Once we receive and inspect the returned item, refunds are typically processed within 3–5 business days.
The exact timing may vary depending on your payment provider.
If you receive a defective or damaged item, please contact us as soon as possible.
Provide photos or videos of the issue, and we’ll arrange a replacement or appropriate solution quickly.