Shipping cost

Items in stock: shipped within 1 to 2 business days

Standard delivery time: 5 to 7 business days

Pre-order items: shipped according to the timeframe indicated on the product page

Note: Orders that include pre-order items may be shipped in multiple packages, depending on product availability.

With EHAHO's 30-day money-back guarantee, please return the products in new (original) condition and you will receive a refund! If the EHAHO product you received is defective or damaged during shipping, we offer a return within 30 days of the purchase date, regardless of whether it has been opened or used.

The split-order service means that items in stock are shipped as soon as possible. If you have ordered products with different stock levels, delivery times, warehouses, and shipping methods, the EHAHO system will automatically split the order and ship it in multiple packages. This flexible shipping method allows us to track the status of your order in greater detail.

All purchases made through Amazon or an authorized Rakuten EHAHO store come with an extended warranty. Purchases made directly on our official website will receive an automatic extension.